Communication tutorial: Building rapport | lynda.com. Establishing rapport is fundamentally about connected emotion. In this tutorial, explore two techniques for building rapport in the workplace. Watch more at http://www.lynda.com/Business-Business-Skills-tutorials/Communication-Fundamentals/141501-2.html?utm_campaign=SeSHkJf9BU8&utm_medium=social&utm_source=youtube-earned.
This tutorial is a single movie from the Communication Fundamentals course by lynda.com author John Ullmen. The complete course is 2 hours and 5 minutes and shows how to overcome anxiety, improve your listening ability, hone your message, and deliver it better.
1. Increasing the Positive Impact of Your Communication
2. Adapting to Your Audience
3. Listening to Understand and Build Trust
4. Managing Common Communication Challenges
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